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Magento
Complaints Pro
Complaints Pro is a comprehensive module for handling complaints in Magento stores. It enables customers to submit complaints independently through a dedicated panel in their customer account. The system supports file attachments (product photos, documents), complaint status tracking, and automatic email notifications. Administrators have full control over the complaint process through an extensive dashboard in the Magento admin panel.
Version: 1.0.0
Features
Customer panel for submitting complaints
File attachments (up to 5 files)
Status system with change history
Automatic email notifications
Configurable message templates
Personalized return conditions
Admin dashboard
Full ACL support
Requirements
Magento 2.4.x
PHP 8.2+
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I can customize this product for your needs or build something from scratch.