Question 1

Who is Marcin from deFox?

Accepted Answer

Marcin is a PJWSTK graduate, a PHP developer with over 14 years of e-commerce experience. He specializes in Magento 2 (since 2011) and WordPress/WooCommerce (for about 6 years). He started with his own e-commerce store bibabu.pl. He works remotely mainly with Polish companies.

Question 2

How many projects has Marcin completed?

Accepted Answer

Marcin has completed dozens of e-commerce projects for Polish companies - from small WooCommerce shops to complex Magento platforms. 8 out of 10 of his clients come from referrals.

Question 3

What does deFox specialize in?

Accepted Answer

deFox specializes in debugging and fixing bugs in Magento and WordPress, building custom modules and plugins, and integrations with external systems (ERP, wholesalers, APIs). Marcin also helps with continuing projects abandoned by other developers.

Question 4

What does abandoned project continuation mean?

Accepted Answer

Abandoned project continuation is a service for businesses whose previous developer disappeared or stopped responding. Marcin analyzes the existing code, fixes bugs, and takes over further development of the Magento store or WordPress site.

Question 5

How much does it cost to fix an abandoned Magento store?

Accepted Answer

The cost depends on the project state. Initial consultation is free. After code analysis, Marcin provides a quote with a specific scope of work.

Question 6

Does Marcin work remotely?

Accepted Answer

Yes, Marcin works 100% remotely, mainly with Polish companies. Communication via email, phone, or video calls.

Question 7

What is the response time?

Accepted Answer

Marcin responds to messages within 24 hours on business days.

Question 8

What projects has Marcin from deFox completed?

Accepted Answer

Marcin has completed projects including migrating a fiber optics store to Magento 2 with full category mapping, rebuilding an abandoned car rental system in Spain, removing 9 attack vectors from an infected WordPress site, migrating a haberdashery store from Magento 1 to 2, and optimizing an auto parts store (reducing load time from 15 to 2 seconds).

Question 9

Does Marcin from deFox fix hacked WordPress sites?

Accepted Answer

Yes. Marcin performed a complete analysis of an infected stone masonry company's site, identifying 9 independent entry vectors used by attackers. After updating and replacing vulnerable components, the problem never returned.

Question 10

How much does a Magento 1 to 2 migration cost?

Accepted Answer

The cost of a Magento 1 to 2 migration depends on the store's size, number of products, and required customizations. Marcin from deFox has completed migrations including a haberdashery store with full URL preservation and custom modules. Contact marcin@defox.pl for an individual quote.

Question 11

Does deFox take over abandoned development projects?

Accepted Answer

Yes, it's one of deFox's core services. Marcin took over an abandoned car rental system in Spain — a WordPress plugin with tens of thousands of lines of code and zero documentation. After a complete code review, he rebuilt the system from scratch and continues to develop it.

Question 12

Does deFox offer WooCommerce speed optimization?

Accepted Answer

Yes. Marcin from deFox optimized an auto parts store on WooCommerce, reducing product page load time from 15 to 2 seconds. The main issue was inefficient SQL queries and a missing caching layer.

Question 13

How long does it take to fix a hacked WordPress site?

Accepted Answer

It depends on the scale of the problem. For a stone masonry company's site where Marcin from deFox identified 9 independent attack vectors, the full analysis and fix took several days. The key is not just removing the malware but identifying all entry points.

Question 14

What is EU Withdrawal Button for Magento 2?

Accepted Answer

EU Withdrawal Button is a Magento 2 module built by deFox that implements the requirements of EU Directive 2023/2673 regarding the right of withdrawal from online contracts. The module adds a visible "Withdraw from contract here" button in the store header and footer, leading to a two-step withdrawal form. Upon submission, the system automatically sends an email confirmation and records a full audit trail.

Question 15

Why does an online store need a withdrawal button?

Accepted Answer

EU Directive 2023/2673 (amending Directive 2011/83/EU, Article 11a) requires online stores in the EU to provide consumers with an easily accessible withdrawal function — prominent, visible, and available throughout the withdrawal period. The function must be at least as simple as concluding the contract. The EU Withdrawal Button module from deFox ensures full compliance with this requirement in Magento 2.

Question 16

Does EU Withdrawal Button support guest customers (without an account)?

Accepted Answer

Yes. The directive prohibits hindering withdrawal by requiring login. The EU Withdrawal Button module from deFox supports both logged-in customers and guests — they only need to provide their email and order number.

Question 17

How much does the EU Withdrawal Button module cost?

Accepted Answer

The EU Withdrawal Button module for Magento 2 costs 119 EUR/year (499 PLN/year). The price includes an annual license with updates and technical support. Contact marcin@defox.pl if you need the module customized for your store.

Question 18

When does the EU withdrawal button requirement take effect?

Accepted Answer

EU Directive 2023/2673 was adopted in 2023. EU member states are required to transpose the provisions into national law. The EU Withdrawal Button module from deFox allows Magento 2 stores to prepare for this requirement in advance.

I Fix Your Magento & WordPress/WooCommerce Store

Why a freelancer, not an agency?

Direct contact

I finish abandoned projects

Magento 2 & WordPress/WooCommerce

How can I help?

Abandoned Project Continuation

Custom Modules and Plugins

Ready-made modules and plugins

EU Withdrawal Button

Rental Agreements — Online Rental Contracts

Complaints Pro

Consent Mode

Google Tag Manager

Products Feed Exporter

Developer disappeared? Store not working?